You stay in control.
The collaborator only reads what you open, changes nothing without your approval and pauses in one click. Your data stays yours, in Europe.
On day one
The starting settings
- Reading your softwareOnly what you tick
- Changing your softwarePaused
- A ticked changeWaits for your approval
- Answering your customersWithout you, paused in one click
- Seeing another agencyImpossible
Nothing without your approval
Before acting in your software, the collaborator goes through the same checks as someone on your team, every time. Try it: pick an action.
For each action you choose: no, with your approval, or yes, with a limit such as a maximum amount.
You approve with one button, on your WhatsApp or in the console.
An action to try
Change, ticked
- Action ticked, data openedTicked
- Software connectedIn service
- Your approval, if the action needs itA change: a person grants it, never the collaborator itself.
Submitted for your approval
Stop everything, in one click
You step in front of the collaborator whenever you want, on one conversation or on everything.
In service: answers according to its freedom.
A conversation
Take over, then hand it back. Closing the conversation pauses the collaborator there.
A channel
A setting of its own: without you on WhatsApp, a proposal on email.
The collaborator
Give it less freedom, at any moment, with no condition.
Everything
Pause everything, in one click. One click puts it back in service.
Each agency on its own
One account can group several agencies. None sees the others' conversations, contacts or settings.
Your account
One subscription, one invoiceNorth agency
- Conversations
- Contacts
- Channels
South agency
Not found
West agency
Not found
The same customer can be known to two agencies without either reading the other's history.
Everyone has a role
The role says what a person may do. What they cannot do does not appear in their menu, and stays refused.
- The accountant
- Pays the subscription, without reading any conversation.
- The Coplace team
- Enters your workspace only to help you, and each of its reads is noted.
Answers customers and tries the collaborator out, without touching its settings.
Your data
It stays yours, and it stays in Europe.
- Hosted in Europe
- The database in Ireland, the application in Paris.
- No training
- No conversation is used to train an artificial intelligence model.
- Your access, encrypted
- The credentials to your software are encrypted, and no screen shows them again.
- Erasing a customer
- An administrator retypes their name: the customer and their exchanges go in one step, and a trace of the erasure remains.
- Yours
- Your data, your settings and your conversations remain your property.
Everything is noted
What the collaborator read and did, what each person looked at: written, dated, without sensitive data.
The report
After every answer, a note in the conversation says what was read, done, and attempted without success.
The exchange log
Every exchange with your software: what was asked, what came back, when. Sensitive data is masked.
The access log
Reading a conversation or a customer, changing a member, erasing a customer: every move is noted.
# “iban” is marked sensitive: its value never enters the log.10:02:11 voir_un_dossier 200 184 ms→ { "reference": "2481" }← { "status": "confirmed", "balance_due": 180, "iban": "••••" }We claim no certification. This page describes what the software does today, and nothing else.
A security question? Write to usConnect your software: nothing goes into service without you.
Start with the free plan. Reading opens field by field, changes stay paused.